Customer Service Agent
Customer Service Agent
JOB SNAPSHOT
Gurgaon, IN
We are looking for an actuary with at least 10+ years of experience in the life insurance domain, enthusiastic to join as an associate director in our consulting practice. This role is based in Gurgaon (India) in the insurance consulting team.
Our insurance consulting and technology (ICT) practice includes over 1,300 insurance practitioners who have expertise across markets, geographies and disciplines. We also work closely with our technology team who is responsible for developing some of the most innovative and widely used life actuarial software in the market including RAFM, unify, data validator, WTW IFRS 17 enterprise solution and other tools.
As an Associate Director Insurance Consulting – Life you will
- Manage projects, working alongside senior leadership and leading different work-streams for various projects including IFRS17 gap implementations, result analysis, computation/review of embedded value and appraisal value for shareholder reporting, mergers and acquisitions, IPO projects, and support to actuarial functions such as calculation/peer review of statutory valuations, product development/pricing, asset risk assessment, and asset-liability management.
- Actively interact directly with clients and leadership to develop new go-to-market solutions and deliver value-added propositions, contributing to the development of new technical tools and processes and collaborating with senior leadership to plan their roll-out to the market.
- Contribute to revenue generation by identifying new areas of offering for clients to achieve evolving business objectives, building valuable intellectual capital in the process.
- Contribute to research and thought leadership.
- Manage a team of junior colleagues, actively involved in developing their knowledge and ensuring their career development.
- Interact directly with clients, build relationships, leverage existing relationships, and introduce clients to WTW offerings to enable client procurement.
- Work collaboratively on a range of projects/internal responsibilities, managing priorities appropriately.
- Demonstrate the WTW values of client focus, teamwork, integrity, respect, and excellence.
– 10+ years of experience in actuarial roles in life insurance companies or consulting/financial services firms.
– Qualified Actuary from either the Institute of Actuaries of India or the Institute and Faculty of Actuaries, UK.
– Proficiency in Microsoft Office tools, especially Excel and PowerPoint.
– Strong understanding of reserving, pricing, embedded values, and other technical actuarial topics.
– Proficient knowledge of IFRS 17 implementation practices.
– Experience working with actuarial software such as Prophet, RAFM, etc.
– Skilled in writing and/or editing code in VBA, Python, SQL, or PowerShell.
– Strong communication and analytical skills for effectively conveying judgments and results to senior leadership, as well as for identifying client solutions and mentoring junior colleagues.
– Ability to develop innovative solutions for projects.
– Effective team management skills.
– Self-motivated with a proactive and energetic approach, demonstrating reliability.
– Proficient in project management, task prioritization, and time management.
– Willingness to travel to client sites when necessary.
– Hands-on experience in regions beyond India/APAC.
Equal Opportunity Employer
CONTACTNON SOLLICITÉ
Tous les profils de candidats / candidatures non sollicités soumis via notre site Web ou des comptes de messagerie personnels d’employés de Willis Towers Watson sont considérés comme la propriété de Willis Towers Watson et ne sont pas soumis au paiement de frais d’agence. Afin de devenir une agence de recrutement / un cabinet de recherche autorisé pour Willis Towers Watson, toute agence de ce type doit disposer d’un contrat écrit en bonne et due forme, signé par un recruteur autorisé Willis Towers Watson et entretenir une relation de travail active avec l’organisation. Les curriculum vitae doivent être soumis conformément à notre processus de candidature, qui implique de participer activement à la recherche. De même, pour nos agences de recrutement / cabinets de recrutement autorisés, si le processus de candidature n’est pas suivi, aucun frais d’agence ne sera payé par Willis Towers Watson. Si vous souhaitez que vos coordonnées soient sauvegardées en vue d’un examen ultérieur, veuillez nous envoyer un courriel à l’adresse Agency.inquiries@willistowerswatson.com.
NOS BUREAUX
Nos collègues sont présents dans plus de 140 pays : de Mumbai à Londres, en passant par Manille et New York, du Moyen-Orient à l’Amérique latine. Grâce à notre présence internationale, tout ce que nous accomplissons prend une dimension mondiale et crée des occasions de collaboration et de croissance pour vous. Parcourez la carte ci-dessous pour voir jusqu’où votre carrière pourrait vous mener.
Nos collaborateurs
Burn Domingo
Benjamin Tessier
Karan Patel
Nick Alexander
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Marvi Napoles
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Caroline Barber
Leonardo Araujo
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Charlie (Charlotte) Garrod
Pei Wang
États-Unis). Stages
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Suzanne Vaughan
Nuno Arruda
Kingsley Wang
Laura Punzón
Paul Dowding
Massimiliano Abri
Burn Domingo
Benjamin Tessier
Karan Patel
Nick Alexander
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Marvi Napoles
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Caroline Barber
Leonardo Araujo
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Charlie (Charlotte) Garrod
Pei Wang
États-Unis). Stages
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Suzanne Vaughan
Nuno Arruda
Kingsley Wang
Laura Punzón
Paul Dowding
ÉVÉNEMENTS
Aucun événement prévu pour l’instant.
Chez WTW, nous croyons en l’égalité des chances d’accès à l’emploi, et nous nous engageons à mettre en place une main-d’œuvre diversifiée et à créer un environnement de travail inclusif où chacun est respecté, mis en valeur et apprécié. Nous ne tolérons aucune forme de discrimination et ne cautionnons aucune action ou initiative qui puisse porter atteinte aux droits de la personne.