The Role

We are seeking a proactive and detail-oriented Broking & Client Servicing Specialist to join our brokerage team at WTW. The Primary purpose of the role is to ensure that day-to-day client service and quality targets are achieved within the Motor Department. 

• Ensure accuracy of Placing Slips, Policy Wordings, Quotes, Endorsements, Debit Notes, Cover Notes, and Summary of Insurances
• Processing of documents on the Broker System and filing on the DMS within required time frame
• Produce accurate and updated renewal information to the business 
• Ensure adherence to Group Policies and Procedures
• Ensure Compliance with Local Policies & Procedures 
• Contribute to the development of new tools and approaches
• Track Key Performance Indicators
• Assist with other special projects on an ad hoc basis

The Requirements

• Minimum Higher School Certificate
• Minimum 5 years’ experience in the insurance sector
• Fluent in English & French
• Be proactive, flexible and demonstrate a keen willingness to assist fellow colleagues.
• Ability to meet deadlines, pay attention to details and thrive in an environment that is always changing
• A keen eye for detail and strong organizational skills.
• Proficiency in Microsoft Office Suite
• Ability to operate under pressure and within set deliverables

Application Process
Stage 1: Online application and recruiter reviewStage 
Stage 2: Pre-recorded video interview 
Stage 3: Interview with hiring manager and team
Stage 4: Offer and onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.