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Technical Support Senior Specialist
Technical Support Senior Specialist
DESCRIPCIÓN GENERAL DEL CARGO
Miami, US
In this role, you will be responsible for aggressively developing and managing an active pipeline through seeking out prospects, calling on potential clients, conducting in depth needs analysis/risk assessments, developing ideas for meeting their needs, presenting information on the organization’s capabilities, strategically cross-selling products aligned with clients’ needs and introducing technical specialists, as required, to win and retain the business.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
Most of the activity in this role is directed toward the generation of new sales to existing and prospective clients. Success in this role is based on the incumbent’s ability to win and retain new business and meet or exceed established sales goal targets related to revenue growth, mix of business and penetration into industry specific targets.
Sales Process:
- Prepare proposals and presentations using marketing resources, practice groups and other WTW producers.
- Design individual prospect sales strategies and develop unique prospect programs.
- Align with individual client sales strategies.
- Conduct thorough needs analysis/risk assessment to uncover prospects/clients’ unique coverage needs.
- Provide consultative advice in key risk areas.
- Identify and close potential cross-sell opportunities.
Client Management:
- Maintain consistent/high quality touch points by phone and face to face with clients.
- Champion the proper advocacy of claims.
- Participate in stewardship meetings.
- Support Client Management team in identifying and closing rounding opportunities.
Pipeline Management:
- Identify prospects for business from existing and prospective clients.
- Develop new relationships with individuals responsible for insurance and risk management decisions.
- Obtain referral leads from existing clients.
- Aggressively identify and pursue cross-selling opportunities.
- Participate and take leadership roles in targeted community and professional associations.
People Management:
- Provide annual input for the performance review of team members.
- Provide timely/quality feedback to service team members; assist team members in acquiring new skills.
- Help to identify and develop future producer talent.
The Requirements
- Bachelor of Arts/Bachelor of Science degree in related field of study preferred
- Valid State-relevant insurance license(s) only add this if the cand has a current license
- Minimum 5 years proven sales experience in a specialty lines i.e. Construction, Healthcare, Real Estate & Hospitality, Life Sciences – commercial insurance products
- Proven track record of successful pipeline development, delivery of effective sales strategies and reputation as a client-centric sales professional
- Comprehensive working knowledge of principles and methods of selling products; services and value propositions; sales marketing strategies and tactics; technical knowledge of insurance and risk management products, services, and value propositions; pipeline management and cross-selling
- Ability to identify and leverage essential information and think in a critical and logical manner
- Ability to work in a client-centric strategic and decisive manner according to tight deadlines
- Excellent communication (written, verbal and oral) skills and interpersonal skills
EOE, including disability/vets
In this role, you will be responsible for aggressively developing and managing an active pipeline through seeking out prospects, calling on potential clients, conducting in depth needs analysis/risk assessments, developing ideas for meeting their needs, presenting information on the organization’s capabilities, strategically cross-selling products aligned with clients’ needs and introducing technical specialists, as required, to win and retain the business.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
Most of the activity in this role is directed toward the generation of new sales to existing and prospective clients. Success in this role is based on the incumbent’s ability to win and retain new business and meet or exceed established sales goal targets related to revenue growth, mix of business and penetration into industry specific targets.
Sales Process:
- Prepare proposals and presentations using marketing resources, practice groups and other WTW producers.
- Design individual prospect sales strategies and develop unique prospect programs.
- Align with individual client sales strategies.
- Conduct thorough needs analysis/risk assessment to uncover prospects/clients’ unique coverage needs.
- Provide consultative advice in key risk areas.
- Identify and close potential cross-sell opportunities.
Client Management:
- Maintain consistent/high quality touch points by phone and face to face with clients.
- Champion the proper advocacy of claims.
- Participate in stewardship meetings.
- Support Client Management team in identifying and closing rounding opportunities.
Pipeline Management:
- Identify prospects for business from existing and prospective clients.
- Develop new relationships with individuals responsible for insurance and risk management decisions.
- Obtain referral leads from existing clients.
- Aggressively identify and pursue cross-selling opportunities.
- Participate and take leadership roles in targeted community and professional associations.
People Management:
- Provide annual input for the performance review of team members.
- Provide timely/quality feedback to service team members; assist team members in acquiring new skills.
- Help to identify and develop future producer talent.
The Requirements
- Bachelor of Arts/Bachelor of Science degree in related field of study preferred
- Valid State-relevant insurance license(s) only add this if the cand has a current license
- Minimum 5 years proven sales experience in a specialty lines i.e. Construction, Healthcare, Real Estate & Hospitality, Life Sciences – commercial insurance products
- Proven track record of successful pipeline development, delivery of effective sales strategies and reputation as a client-centric sales professional
- Comprehensive working knowledge of principles and methods of selling products; services and value propositions; sales marketing strategies and tactics; technical knowledge of insurance and risk management products, services, and value propositions; pipeline management and cross-selling
- Ability to identify and leverage essential information and think in a critical and logical manner
- Ability to work in a client-centric strategic and decisive manner according to tight deadlines
- Excellent communication (written, verbal and oral) skills and interpersonal skills
EOE, including disability/vets
CONTACTO NO SOLICITADO
Todos los CV/perfiles de candidatos no solicitados que se presenten a través de nuestro sitio web o de cuentas de correo electrónico personales de empleados de Willis Towers Watson se consideran propiedad de Willis Towers Watson y no pagarán honorarios de agencia. Para poder ser una agencia/compañía de búsqueda de personal para Willis Towers Watson, dicha agencia debe contar con un acuerdo formal existente y por escrito firmado por un agente de selección de personal de Willis Towers Watson y una relación laboral activa con la organización. Los CV se deben presentar de forma tal que cumplan con el proceso de presentación del candidato, que incluye participar activamente en la búsqueda específica. Del mismo modo, para nuestras agencias de selección/búsqueda de personal, si no se cumple con los pasos del proceso de presentación del candidato, Willis Towers Watson no pagará honorarios de agencia. Willis Towers Watson sigue el principio de igualdad de oportunidades en la contratación. Si deseara que la compañía guarde su información de contacto para su consideración en el futuro, envíe un correo electrónico a: Agency.inquiries@willistowerswatson.com.
NUESTRAS OFICINAS
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CONOCE A NUESTRA GENTE
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
Lisa Rampley
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
EVENTOS
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En WTW, creemos en la igualdad de oportunidades de empleo, y estamos comprometidos a desarrollar una fuerza laboral diversa y crear un ambiente de trabajo inclusivo donde todos sean respetados, valorados y apreciados. No toleramos ninguna forma de discriminación ilegal, ni apoyamos ninguna acción o iniciativa que infrinja ningún derecho humano.