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Lead Associate – Client Service and Delivery
Lead Associate – Client Service and Delivery
JOB SNAPSHOT
Pensions Project Support
London, GB
Pensions Project Support is a great opportunity for a candidate with pensions and project management experience or training, to join a thriving project management team, providing support across a variety of pension change projects for medium to large pension schemes.
You will work on a diverse portfolio of projects including GMP equalisation, member option exercises, benefit change projects, mergers and wind ups. You will work with a broad range of people across the WTW lines of business, clients and external organisations.
The role provides a defined career path as part of a dynamic team within a fast-growing area of the business.
Our work style: We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities (full time or part time) in a ‘hybrid’ style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients.
Office location: This role can be based out of any of our London, Reigate, Manchester, Leeds or Edinburgh offices.
The role requires you to:
- Provide day-to-day project management support to a Project Manager or Senior Project Manager, delivering pension projects of various sizes and varying degrees of complexity
- Assist with the set up/building and monitoring of project plans, tracking progress and producing highlight reports
- Assist with progress and budget tracking to ensure that delivery deadlines are achieved within scope and budget whilst following Willis Towers Watson’s internal and quality control protocols
- Assist with client billing and invoices. Set up meetings, co-ordinate diaries and produce efficient, accurate and timely minutes (including actions and key outcomes) of meetings
- Set up electronic project sites and ensure that project documentation, such as risk logs, action logs, project plans are actively maintained and a clear audit trail is evident
- Assist with scheduling post project/programme reviews and tranche stage reviews, to enable these to be carried out at appropriate milestones for lessons learned.
The Requirements
- A background in pensions project/programme management delivery
- UK Defined Benefit pensions knowledge
- Prince 2 part / qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these
- Experience of working on several projects simultaneously
- Clear, concise and assured communication skills (both verbal and written)
- Practical experience in managing and controlling project budgets, accurate and timely billing
- Ability to identify issues and escalate appropriately
- Experience in preparing agendas, facilitating project meetings/calls and taking effective notes
- A firm commitment to delivering high quality service
- Solid planning and organizational skills including attention to detail and multitasking
- Experience in working with clients, third parties, or in supplier and customer relationships
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Equal Opportunity Employer
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UNSOLICITEDCONTACT
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
OUR OFFICES
Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.
Meet our people
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
Salmaan Saeed
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
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