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Service Center

Online meeting

OVERVIEW

Technical support operator with headset working at laptop and computer

Knowledge. We help you share it.

If you like providing clients with professional and knowledgeable service, there’s plenty of opportunities for you at WTW. Become a Call Center Operative, Customer Service Representative or Supervisor, Service Center Manager, Benefits Advisor, Claims or Application Data Processor, or Accounting or Licensing Specialist…the list goes on.

We’ll help you provide outstanding service – educating customers, explaining benefits processes, and resolving issues – by making sure you have the knowledge, skills and information to hand.

How we work

As a Customer Service Representative, you’ll have access to web-based desktop technology and real-time information about your area of expertise to provide callers with the help they need. 99% of callers have their questions answered and issues resolved during their first call and we work hard to maintain this standard.

Meet our people

Ana Cristessa Nabuab
Service Center

Ana Cristessa Nabuab

August 23, 2022
Quality Assurance AnalystManila, Philippines Service Center
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/08/24050219/NABUAB-ANA_Headshot-Photo-154x300-2.jpeg 471 465 https://cdn-static.findly.com/wp-content/uploads/sites/3150/2024/06/19053531/wtw-Careers-313x50_97.svg 2022-08-23 15:33:162022-12-27 12:09:58Ana Cristessa Nabuab
Laura Punzón
Meet Our People, Service Center

Laura Punzón

January 24, 2019
Team Leader Madrid, Spain Service Center
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2019/01/24051118/Laura-Punzon-280x360-1.jpg 471 465 aibel https://cdn-static.findly.com/wp-content/uploads/sites/3150/2024/06/19053531/wtw-Careers-313x50_97.svg aibel2019-01-24 14:31:262022-08-24 11:59:53Laura Punzón
Nick Alexander
Meet Our People, Service Center

Nick Alexander

January 24, 2019
Senior Enrollment Operations Manager/Tempe Site Lead(Director) Tempe, Arizona Service Center
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2019/01/24051327/32-1.jpg 471 465 aibel https://cdn-static.findly.com/wp-content/uploads/sites/3150/2024/06/19053531/wtw-Careers-313x50_97.svg aibel2019-01-24 14:23:272022-08-24 11:59:45Nick Alexander
Ana Cristessa Nabuab
Service Center

Ana Cristessa Nabuab

August 23, 2022
Quality Assurance AnalystManila, Philippines Service Center
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/08/24050219/NABUAB-ANA_Headshot-Photo-154x300-2.jpeg 471 465 https://cdn-static.findly.com/wp-content/uploads/sites/3150/2024/06/19053531/wtw-Careers-313x50_97.svg 2022-08-23 15:33:162022-12-27 12:09:58Ana Cristessa Nabuab
Laura Punzón
Meet Our People, Service Center

Laura Punzón

January 24, 2019
Team Leader Madrid, Spain Service Center
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2019/01/24051118/Laura-Punzon-280x360-1.jpg 471 465 aibel https://cdn-static.findly.com/wp-content/uploads/sites/3150/2024/06/19053531/wtw-Careers-313x50_97.svg aibel2019-01-24 14:31:262022-08-24 11:59:53Laura Punzón
Nick Alexander
Meet Our People, Service Center

Nick Alexander

January 24, 2019
Senior Enrollment Operations Manager/Tempe Site Lead(Director) Tempe, Arizona Service Center
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2019/01/24051327/32-1.jpg 471 465 aibel https://cdn-static.findly.com/wp-content/uploads/sites/3150/2024/06/19053531/wtw-Careers-313x50_97.svg aibel2019-01-24 14:23:272022-08-24 11:59:45Nick Alexander
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Latest Jobs

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Awards and recognition

We are proud of all our achievements, many of which have been recognized by organizations and institutions around the world.

Working families o r g

U.K.

Workingfamilies.org

L G B T Insurance Network

U.K.

LGBT Insurance Network

Lloyds’ Ex Military Network

U.K.

Direct Employers

Operation Impact

U.S.

Operation Impact

The Posse Foundation

U.S.

The Posse Foundation

AARP employers pride signer

U.S.

AARP

The Forum on Workplace Inclusion

U.S.

The Forum on Workplace Inclusion

NUE Awards 2019

U.K.

NUE Awards 2019

Top Companies for Graduates

U.K.

Top Companies for Graduates

Top Companies for Apprentices

U.K.

Top Companies for Apprentices

Apprenticeship Programme of the Year Finalist Badge

U.K.

The Learning Awards 2020

Women in Pensions Awards 2021

U.K.

Women in Pensions Awards 2021

Women Empowerment Awards 2023

INDIA

Women Empowerment Awards 2023

National Best Employer Brands 2022

INDIA

National Best Employer Brands 2022

Accelherate & Divhersity Awards

INDIA

Accelherate & Divhersity Awards

Girl Scout

U.S.

Girl Scout

RateMyPlacement

U.K.

RateMyPlacement

Bloomberg GEI

GLOBAL

Bloomberg GEI

Stonewall LGBTQ+ Inclusive Employer

U.K.>

Stonewall LGBTQ+ Inclusive Employer

Forbes 2023 America’s Best Large Employers

U.S.

Forbes 2023 America’s Best Large Employers

Corporate Equality Index

GLOBAL

Corporate Equality Index

Stonewall

U.K.

Stonewall

HRC Equidad Mexico

MEXICO

HRC Equidad Mexico

Princess Royal Training Award 2022

U.K.

Princess Royal Training Award 2022

Philippines Best Employers 2023

PHILIPPINES

Philippines Best Employers 2023

ISE Awards 2021 Finalist

U.K.

ISE Awards 2021 Finalist

BPP Apprentice of the Year Awards 2020 – 2nd place

GLOBAL

BPP Apprentice of the Year Awards 2020 – 2nd place

Princess Royal Training Award 2020

GLOBAL

Princess Royal Training Award 2020

International Association of Black Actuaries (IABA)

GLOBAL

International Association of Black Actuaries (IABA)

Center for Talent Innovation

GLOBAL

Center for Talent Innovation

Corporate Equality Index

GLOBAL

Corporate Equality Index

Stonewall

U.K.

Stonewall

myGwork

GLOBAL

myGwork

Time-to-change.org

U.K.

Time-to-change.org

EmployAbility

U.K.

EmployAbility

BRIGHT Network

U.K.

BRIGHT Network

Willis Towers Watson
We believe in equal employment opportunities, and we are committed to developing a diverse workforce and creating an inclusive work environment where everyone is respected, valued and appreciated. We do not tolerate any form of unlawful discrimination, nor do we support any action or initiative that infringes upon any human right.
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