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2025 Level 3 Digital Support Technician
2025 Level 3 Digital Support Technician
JOB SNAPSHOT
Director – Life and Annuities Consulting
United States, USA
The Role
- Partner with senior sellers to identify new business opportunities and drive account proposals
- Lead components of large-scale projects or manage smaller projects to achieve engagement and budget objectives
- Build and strengthen industry relationships by serving as a trusted advisor, delivering strategic insights and tailored solutions to clients
- Oversee and guide junior team members, ensuring high-quality work product which conforms with WTW Excellence standards
- Share expertise and strategic insights with colleagues to drive team growth and contribute to overall business development
- Provide mentorship and coaching to junior staff, supporting their professional development and career advancement.
- Conduct thorough peer reviews ensuring high-quality work product which conforms with WTW Excellence standards
- Lead client communications through clear and impactful written and verbal channels, addressing concerns and managing expectations effectively
- Contribute to the development of intellectual capital to strengthen our service offerings through research, publication of articles, participation in industry events and WTW webinars, podcasts, etc.
- Support revenue growth by meeting billable hour expectations and identifying and generating new business both individually and as part of broader client relationship management teams
- Maintain professional credentials by completing SOA Continuing Education (CE) requirements
The Requirements
- Minimum 10 years of experience in an actuarial role at a life insurance company, consulting firm, or financial services organization
- Deep expertise in ALM, financial risk management, life and annuity product design, and financial modeling
- Excellent and demonstrated oral and written communication skills, with the ability to clearly convey findings, recommendations, and work products to clients, peers, and junior team members
- Proven ability to translate complex technical concepts for both technical and non-technical audience
- Demonstrated ability to collaborate effectively across different disciplines and work styles, with a willingness to share knowledge
- Proven leadership experience in managing and directing teams with varying levels of experience.
- Strong technical proficiency, with ability to direct and review work produced in at least one of: Microsoft Excel with VBA, SQL, Python, or R
- Expertise in financial modeling and leading projects utilizing actuarial software (GGY AXIS, Risk Agility, MG-ALFA, Moses, Prophet, Slope, and/or Polysystems) is a plus
- Expertise in at least one specific life insurance and/or annuity product line
- Expertise in at least one of the following functional areas as applied to the life insurance industry: predictive analytics / data science, experience studies, financial reporting, financial modeling, mergers & acquisitions, product development / pricing and risk management
- Self-motivated, proactive learner with a passion for driving new developments
- Ability and willingness to coach and mentor junior colleagues and foster their professional growth
- Skill in developing and articulating engagement strategies, translating them into actionable project plans that align client and WTW objectives
- Prior experience in client-facing consulting or business development is a plus
- Strong multitasking abilities, effectively managing multiple projects and clients while providing timely updates on project status and deliverables
- Flexibility to put in extra effort to meet client deadlines when necessary
- FSA or equivalent credential (e.g., FIA)
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary being offered for this role is $225,000.USD -$300,000. USD. This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
- Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
EOE, including disability/vets
UNSOLICITEDCONTACT
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
OUR OFFICES
Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.
Meet our people
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
Salmaan Saeed
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
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